Reference

Terms and Conditions for Bat 22 Account Access

These terms set out the rules that apply when you access Bat 22, make deposits through bKash, Nagad, or Rocket, and use any part of the platform.

Account EligibilityPayment TermsWallet RulesAccount SuspensionGoverning Policy
Bat 22 Terms and Conditions for Bat 22 Account Access
HOW WE OPERATE

How Bat 22 Handles Your Account and Data

We apply consistent account security and data handling practices across all registered accounts. Your personal details are held in line with our privacy policy and are not shared with third parties outside of what is required to process payments through bKash, Nagad, or Rocket. You can request a review of your account data or raise a correction request through our support channel at any time.

Account Security

Each account is protected by OTP verification on login and on withdrawal requests. If you notice unusual activity, contact support immediately to freeze access.

Data Retention

We retain account and transaction records for the period required under applicable law. You may request details of what we hold by contacting our support team in writing.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket are verified against the wallet number registered on your account. Mismatched details will delay processing until resolved.

Policy Updates

When these terms change, we notify you via the contact method on your account. Continued use after the effective date means you accept the updated conditions.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat window from your account dashboard to raise a terms or eligibility question directly with our support team during available hours.
Email Support Send a written query about account terms, wallet conditions, or access eligibility to our support address and we will respond in writing.
Account Help Centre Browse the help section inside your account for answers on payment terms, account rules, and what to do if your access is restricted.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not covered here, reach out through the support channel on your account.

These terms apply to anyone who registers an account and accesses Bat 22 from an eligible region. Eligibility depends on your local law — check whether access is permitted where you are before registering.

Yes. We may suspend or close an account if the terms are breached — for example, if registration details are inaccurate or if payment methods are misused. You will be notified through your registered contact.

Any verified balance held in your account wallet at the time of suspension is subject to our review process. Contact support with your account details to begin a withdrawal request for eligible funds.

Send a written request through our email support channel. Include your registered account details and specify what data you are requesting. We will respond within the period required under applicable law.

Raise a dispute through live chat or email support as soon as possible after the event. Include your transaction reference and the wallet — bKash, Nagad, or Rocket — used for that payment.

We may update these terms when needed. We will notify you via your registered contact method before changes take effect. Continuing to use the platform after that date means you accept the new version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.