Reference

How Bat 22 Handles Your Personal Information

This page sets out what personal data Bat 22 collects when you access our platform, how we use it, and what rights you hold over that data. Access to our services depends on your local law and eligible regions.

Data Collection PolicyAccount PrivacybKash & Nagad TransactionsCookie ControlsYour Right to Request Data

Browse the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Bat 22 applies a set of consistent practices to keep your account data secure and your privacy rights accessible. Here is how each area works in practice.

Data Security

Account data is protected with SSL encryption in transit. Access to your account record is restricted to authenticated sessions, and suspicious login attempts trigger an OTP verification step.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie settings panel in your browser.

Retention and Deletion

We hold your data only as long as necessary. After account closure, identity and transaction records are retained for the period required under applicable financial regulations, then deleted.

Your Rights and Requests

You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Submit requests via live chat or email support.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your personal data, ask us to correct it, or raise a concern about how we handle your information, our support team is available through the channels below. We aim to respond to data-related requests within a reasonable timeframe. Availability of support may vary depending on your region.

Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy or data request.

Email Support Send your data request or privacy concern to our dedicated support address. Include your registered account details so we can locate your record.

Account Settings Some data corrections — such as updating your contact number or linked mobile wallet — can be made directly from your account settings page.

What We Collect and Why

Bat 22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, Bat 22 collects the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional records tied to your account wallet, including deposit and withdrawal history,

1
to meet our financial record-keeping obligations. Device and session data — IP address, browser type, and interaction logs — are gathered automatically to keep your account secure and to detect unusual access patterns. We do not sell your personal data to third parties. Data shared with
2
payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Retention periods vary by data type: account identity data is held for as long as your account remains active and for a period after closure as required by
3
applicable law; transaction logs are retained in line with financial compliance requirements. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which our service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions Answered

Below are the questions we hear most often about how Bat 22 handles personal data and what you can do about it.

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. Device and session data is also recorded automatically when you log in.

We share only what is necessary. Payment processors like bKash, Nagad, and Rocket receive transaction data to complete your transfers. We do not sell your personal information to any third party.

Identity data is kept while your account is active and for a period after closure as required by law. Transaction logs are retained in line with applicable financial compliance obligations.

Contact our support team via live chat from your account dashboard or by email. Include your registered account details so we can locate and prepare your data record promptly.

Yes. Where no legal retention obligation applies, you can request deletion of your personal data. Submit the request through live chat or email support and we will confirm the outcome.

The policy applies where our service is accessible under local law. Whether you can access our platform depends on your local regulations and the eligible regions in which we operate.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How Bat 22 Handles Your Personal Information

How We Protect and Manage Your Information

Data Security

Cookie Controls

Retention and Deletion

Your Rights and Requests

Reach Us About Your Data

Privacy Policy Questions Answered

01 What personal data does Bat 22 collect when I register?

02 Does Bat 22 share my data with third parties?

03 How long does Bat 22 keep my account data?

04 How do I request a copy of my personal data?

05 Can I ask Bat 22 to delete my data?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

Related pages

Related pages